An app to improve livelihoods of service providers in Patiala
isewa photos (1)

The iSewa app, developed by Patiala Foundation helps you find from more than 600 service listings near your place—plumber, washerman, gardener, electrician, cobbler, florists, etc. In no time, the right person lands up at your doorstep. The app was launched in November 2015 and already boasts of 200 downloads. It is available for download on Android phones and will soon be launched for iOS. The services can also be accessed directly from the Foundation’s website. If a service is not available, users can also add information about services. Patiala Foundation has made the process community oriented wherein users themselves can add providers whom they trust.
Other than service provides, the app also provides information about blood donors. “We have started adding details of blood donors in different cities, of people who are voluntarily ready to donate. People can log into iSewa and find the right match in case of an emergency,” says Ravee. Patiala Foundation is also planning to form groups of different service providers in different cities and conduct training sessions for them.
Patiala Foundation is an NGO that has been working on developing livelihood projects since 2009. Two years ago, they started a facility named dial-a-rickshaw, with a view to making it easier for residents of Patiala to find auto rickshaws when needed. It was while developing this idea that another one struck that the app could be extended for all service providers like cobblers, carpenters, plumbers, electricians, etc., across the country. And that is how iSewa was born.
Impact Story:
“There is an elderly man in Karnal who cleans brass utensils. Earlier, he used to visit just two or three houses in a week on his bicycle, and that was all. Not many people knew about him. But several people wanted to find someone who could help them clean their antique brass collections and utensils. We uploaded his details on the app. Today, he gets calls from about five to six houses in a day and remains very busy. That is the kind of impact iSewa is creating,” concludes Ravee Aahluwalia, Chief Functionary, Patiala Foundation

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Author: Digital Empowerment Foundation
Category: Uncategorized
Date: April 19, 2016